Very poor after sales service for A/Cs
Bought several A/Cs (maybe 6 or 7) from Singer. Very poor after sales service. I made a complaint three weeks back and made several repeated calls. Each time they apologise (upto now 3 apologies) and tell me someone from Maharagama (who has been given the responsibility) would call me. No calls. No follow up. There was a supervisor attached to this work from Kalutara (a SMS has been sent to me by Singer) and I was given his number. When I called him what he says is he can't help since this has been taken up by Maharagama. Very poor coordination. I do not know whether this review too would serve any purpose given the mindset of the whole set up.