At first I was frustrated because the…
At first I was frustrated because the touch feature wasn’t working (I came to find I needed to be better about reading instructions). The touch feature is on the logo, not the side silver panel buttons. Isabelle responded to my email to support first thing Monday morning. She was kind, thorough, and attentive. She walked me through what I needed to do to get the light to function with manual touch vs. remote. She gave an incredible experience and service.