Disappointed in Strava (Support)
I’ve been using Strava for many years and have built up a lot of activity data — data I’ve also shared with the Strava community. Recently I got a new phone, but I no longer have access to the email address linked to my Strava account. In other words: I'm not able to login to Strava on my new phone I contacted Strava Support and logged several cases with a simple request to update my email address, but they haven’t responded for weeks. I understand they may be busy, but leaving users without access for this long is unacceptable. Strava should allow users to update their email address themselves and offer a second method to receive 2FA codes — not only via an email address that no longer exists.