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Kim van den Berg

荷兰

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Reformly

Great customer service!

This company is offering their products at a discounted rate. While the board itself is of good quality, I felt like the free digital products you are receiving along with the product were misleading at first. When I ordered, the order included a 14 day kickstart program, a 60 day transformation program and 200+ guided workouts for free. When actually downloading the app, the free workouts disappeared after 7 days, either only a few available options left. This is not how I had interpreted it, so I reached out to the customer service. The customer service has been very helpful explaining how to access and what I could access with the products I had ordered. And even altered the website to be transparent for customers ordering afterwards. I can speak highly of my experience with their customer service team and would place another order with this company knowing they put their customers first!

2026-04-30