I’m so disappointed
I’m so disappointed. I wish I’d read reviews before paying for an annual subscription that I can’t access at all. I’ve lost count of the emails to customer service that remain unanswered. I really don’t quite know what to do to get a refund or access my subscribed membership- which is what I’d really like. But I’d advise anyone, not to take out an annual subscription. Perhaps try a month. See how you go. Then decide whether to extend. My issue doesn’t seem resolvable re my account, and I think the money is lost too.