Can I give no stars
Can I give no stars? I booked a spring break trip to ski at Keystone Mountain in Keystone Colorado. We rented a condo through Summit County Mountain Retreats in the River Run village, as we would not have a car and we could walk to the gondola and restaurants in the mountain village. We did also purchase the travel insurance because spring skiing can easily be cancelled due to weather warming. This year, of course Keystone Mountain and many others closed early 04/05/26. They would be closing two days before we arrived on 04/07/26. So, we weigh our options and call places in the village to see if anything would still be open, all told me they would be closed the day after the mountain closes. So we decide to cancel and file the insurance claim...fast forward they deny my claim stating the resort was accessible. (WHAT?) Mind you, we would have no car, the mountain is closed, the mountain village is closed, but yet I should still be able to go and enjoy my trip?! What the actual F are they thinking???? DO NOT WASTE YOUR MONEY!!!! And when I called to speak to a rep, they blamed the resort and stated they were the ones who told Red Sky it was open and accessible even though I provided proof of the resort closure.