I ordered a sofa from Interior Icons…
I ordered a sofa from Interior Icons and experienced repeated delivery delays over several months. Right before each delivery the date shifted. Below is the actual timeline: Initial delivery estimate: mid-March Updated to: mid-April Updated to: late April Updated to: early May (5/11–5/17) Updated to: late May (5/25–5/30) Continued pattern of weekly shifts without clear explanation In total, the delivery window changed at least six times. The issue wasn’t just the delays—it was the lack of transparency. Each update felt like a rolling estimate rather than a real timeline, and I was never given a firm ship date or a clear explanation for the changes. After months of shifting delivery windows, I ultimately canceled the order. To their credit, customer service did process the cancellation and refund promptly when requested. However, the overall experience fell short due to the repeated delays and lack of reliable communication. I would recommend others proceed with caution and be prepared for potential delays and uncertain timelines.