don't bother
If I could give this service a lower rating, I would. All it does it basically allow you to type your information into the application ahead of time and print it out. It is the same service whether you need it in six week or three and yet the charge increases. They claim they make sure your application is accurate, they do not. Both of the applications I submitted were modified at the processing center. You can do everything they do at the processing center without paying for this service. This is a complete scam and I am shocked it is offered through reputable places like AAA. You absolutely do not need this service. Also, customer service could care less if you are unhappy with the service.
