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Rush My Passport

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201 条评价

4.2201 条评价
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关于 Rush My Passport

数据更新
网站
rushmypassport.com
分类
法律服务与政府
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
97%(37/38 条)
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商家自述

RushMyPassport 是领先的美国护照加急服务。我们已帮助数万名美国公民在短短 24 小时内收到护照。

以上内容由商家自行提供,未经平台核实。

Rush My Passport靠谱吗?

Rush My Passport(rushmypassport.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于法律服务与政府分类,口碑良好。80% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-11。

评价综述

AI 生成

对 607 条评论进行评估后,大多数评论者对他们的整体体验感到满意。消费者普遍赞赏非常乐于助人的工作人员,他们在整个护照申请过程中提供清晰、逐步的指导。人们还喜欢非常顺利的流程和及时的交付,以及沿途非常有用的状态更新。 然而,一些评论者对意外出现问题时难以获得支持以及无益的客户服务互动感到不满意。其他一些人也认为加急服务太贵了,与标准方法相比,最终并没有加快他们的申请速度。此外,一些客户还经历了令人沮丧的延误,并收到了有关其发货的不正确信息。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

丹妮拉L

丹妮拉·L. 明确表达了我的担忧,并重申了三遍。我打电话说我找到了护照,并想确保政府没有被告知护照丢失了。她说,由于该过程从未完成,所以不会取消我的护照,因此我可以使用它。

Rush My Passport 回复2026-08-10

Thank you for your wonderful review! We're pleased to hear that Daniella L. was able to address your concerns clearly and provide the reassurance you needed. We understand how important it is to receive accurate information regarding your passport status, and we're glad she took the time to explain the situation and confirm it multiple times for your peace of mind. Thank you for taking the time to share your experience!

服务很糟糕

糟糕的服务。一切都不清楚。我多付了 500 美元买了一本加急护照,他们说我的授权书不在包裹里。我签了字,看着邮局的那位女士把它放进包裹里。但这还不是最糟糕的部分。他们告诉我,我可以支付更多的钱来过夜这封信,我会在旅行后 2 到 3 天拿到护照。当我告诉他们这行不通时,他们没有解决办法。谢天谢地,正规的护照代理机构非常乐于助人,我和他们通了 3 次电话。所以我最终不得不开车去亚特兰大,订一家酒店,然后自己去拿护照。省去麻烦,直接去护照办公室就可以了。这些人都是骗子,你不会花 1000 美元买护照。

我只想说服务真好……

我只想说这是多么好的服务啊。 我很愚蠢,没有计算我的护照有效期。 好吧,我得赶快换一个新的。 我上网查了一下,知道除非我使用特殊服务,否则我无法及时得到它。 我选对了。 他们在创纪录的时间内给我拿到了护照。 我完全赞成使用这项服务!

我要求退款

我要求退款,他们让我等一个月,一直对我撒谎,告诉我在同样的情况下我还得等3天1个月,我处于尴尬的境地,我想做警察报告,因为他们没有给出真正的解决方案,并继续撒谎。

Rush My Passport 回复2026-08-10

Thank you for bringing this to our attention. We're very sorry to hear about the frustration you've experienced with your refund request and the delays in receiving a resolution. We understand how upsetting it can be to wait weeks for an update after being given multiple timeframes. We take concerns regarding refunds and communication seriously. A member of our team will be reaching out directly to review your order and assist with your refund request. We appreciate your patience and the opportunity to address your concerns.

我发现 RushMyPassport 的使用体验非常好。

我发现 RushMyPassport 的体验非常出色。这项服务与联邦快递 (FEDEX) 合作已久,值得信赖。该过程得到了很好的解释。提供填写的样本文档大大减少了出错的机会。当我有疑问时,我会询问玛丽安娜。她非常了解这个过程并回答了我所有的详细问题。我特别感谢她带我一步步完成申请。 而且,这意味着分配给我与一个风度翩翩的人打交道。我很高兴收到电子邮件让我了解申请的状态。总的来说,与 RushMyPassport 的合作缓解了我们在计划的假期期间必须及时更新护照所带来的大部分压力。能够得到专业组织的良好帮助真是太好了。

Rush My Passport 回复2026-08-10

Thank you for your outstanding review! We're thrilled to hear that your experience with RushMyPassport was exceptional. It's wonderful to know that the process was clearly explained, that the sample documents helped reduce stress and potential errors, and that our status updates kept you informed throughout the process. We're especially pleased to hear about the excellent service you received from Mariana. Providing knowledgeable, personalized support and guiding customers step-by-step through the process is exactly the level of service we strive to deliver. We'll be sure to share your kind words with her. Thank you for trusting RushMyPassport with your passport renewal needs. We're honored to have helped make the process easier and less stressful so you can focus on enjoying your upcoming vacation. We truly appreciate your feedback and your confidence in our team!

完全是骗局...

完全是骗局... 所有这一切都需要您输入与政府表格上相同的信息,然后打印运输标签以将其寄出。他们为此收取巨额费用,而且完成速度并不比您在政府网站上完成而无需支付额外的联邦快递合作伙伴费用更快。 联邦快递现在是一家印度诈骗公司。

Rush My Passport 回复2026-08-10

Hello, Thank you for sharing your feedback. We're sorry to hear that you were dissatisfied with your experience. RushMyPassport is a private passport assistance service that provides application guidance, document review, shipping support, and customer assistance throughout the process. Our service is optional, and we understand that some travelers prefer to complete their applications directly through the U.S. Department of State. Service fees vary based on the level of assistance and processing timeline selected and are separate from government passport fees. We appreciate you taking the time to share your perspective and feedback.

轻松更新护照

能够在线完成此操作并与联邦快递建立合作伙伴关系真是太好了,因此只需几个简单的步骤即可处理所有事情。 加布里埃拉(Gabriela)在强制电话中非常有帮助,让我能够下载我需要的所有文件。 现在,我需要看看我是否能按承诺拿回护照!

Rush My Passport 回复2026-08-10

Thank you for your wonderful review! We're glad to hear you found the online process convenient and that Gabriela was helpful in guiding you through the phone call and document download. We understand how important it is to stay on track when you're working toward a travel deadline.

审查

与我交谈的每个人都很好而且乐于助人。整个过程是愉快而顺利的。我不会改变任何事情。谢谢你们帮我尽快拿到护照。

Rush My Passport 回复2026-08-10

Thank you for your wonderful review! We're delighted to hear that everyone you spoke with was nice and helpful and that the process was pleasant and smooth from start to finish. We're especially glad we could help you receive your passport within the expedited timeframe you needed. Thank you for choosing RushMyPassport and for taking the time to share your experience. We truly appreciate your feedback!

乐于助人且足智多谋

埃利亚斯非常乐于助人并且很有礼貌他提供的信息是正确和彻底的他给出了各种解决方案

Rush My Passport 回复2026-08-10

Thank you for your review! We're delighted to hear that Elias was helpful, courteous, and thorough while assisting you. It's great to know that he provided accurate information and took the time to explain various solutions to help you find the option that best met your needs. We'll be sure to share your kind words with Elias and recognize him for his outstanding customer service. Thank you for taking the time to share your experience!

优秀的客户服务

当我在完成申请时遇到一些困难时,你们的客户服务代理 Naren 表现出的耐心给我留下了深刻的印象。 我不是你们所说的“精通技术”,所以我非常感谢纳伦与我分享的时间和指导。

Rush My Passport 回复2026-08-07

Thank you for your wonderful review! We're delighted to hear that Naren provided such patient and helpful support while you completed your application. We understand that technology can sometimes be challenging, and we're glad Naren took the time to guide you through the process with clear instructions and care. We'll be sure to share your kind words with Naren and recognize him for his outstanding service. Thank you for choosing our services and for taking the time to share your experience!

这家公司/服务是骗局

这家公司/服务是一个骗局。他们先拿走你的钱。他们确保您无法获得退款。他们不会告诉你你必须做什么。你将需要做很多工作。他们强迫您与 USPS 预约,但代理人不会签字(即使您拥有所有文件),除非您的旅行是在两周内。最糟糕的是,他们的沟通很糟糕。他们的客户服务代理要么撒谎,遗漏必要的信息,要么只是不了解规则。无论哪种方式,与他们合作都会冒巨大的风险。我希望我能先阅读评论。放过自己吧。

Rush My Passport 回复2026-08-05

Thank you for sharing your feedback. We're sorry to hear that you were dissatisfied with your experience. We understand your frustration regarding the application process, communication, and the information you received. We strive to provide accurate guidance and support throughout the passport process, and we regret that your experience did not meet your expectations. We would appreciate the opportunity to review your concerns in more detail. A member of our team will be reaching out to assist you and gather additional information regarding your experience. Thank you for bringing this matter to our attention.

Tammie 在提供方面非常有帮助……

Tammie 在提供有关如何下载应用程序、需要哪些信息的指导方面非常有帮助,并且能够研究和回答我所关心的具体问题。

Rush My Passport 回复2026-08-05

Thank you for your wonderful review! We're delighted to hear that Tammie was able to provide helpful guidance throughout the process. It's great to know that she assisted with downloading the applications, explained the required information, and took the time to research and answer questions specific to your concerns. Thank you for choosing our services and for taking the time to share your experience!

布雷扬是我的向导。

与我交谈的人 Brayan 非常乐于助人且专业。我非常感谢他的帮助。他让事情变得容易理解。他很容易合作。

Rush My Passport 回复2026-08-05

Thank you for your wonderful review! We're delighted to hear that Brayan was very helpful and professional. It's great to know that he made the process easy to understand and was a pleasure to work with. Providing clear guidance and exceptional customer service is what we strive for. Thank you for choosing our services and for taking the time to share your experience

我的护照专家塔米非常棒……

我的护照专家 Tammie 非常棒 - 她花时间了解我的问题并让我再次前进! 10 分中推荐 10 分!

Rush My Passport 回复2026-08-06

Thank you for your wonderful review! We're thrilled to hear that Tammie provided fantastic support and took the time to understand your situation. It's great to know that she was able to help resolve your issue and get you back on track. We'll be sure to share your kind words with Tammie and recognize her for her outstanding service. Thank you for your recommendation and for taking the time to share your experience10 out of 10 means a lot to us.

服务好的代理商

我的经纪人纳伦(Naren)非常乐于助人且彻底,与我一起审查了每一步。它使我能够轻松地使用 RushMyPassport。 我想在一开始就详细解释一下流程和优点。当我们经历它时,我开始明白了。

Rush My Passport 回复2026-08-06

Thank you for your thoughtful review! We're pleased to hear that Naren was helpful and thorough, taking the time to review each step with you and helping you feel comfortable using RushMyPassport. Providing clear guidance and support throughout the process is something we strive for. Thank you for choosing our services and for taking the time to share your experience!

护照申请帮助

劳拉(Laura)非常耐心且知识渊博,帮我解决了完成护照申请的问题。 她引导我完成每一步,并一直陪着我,直到申请完成并得到她的验证。 她是一个很大的帮助!

Rush My Passport 回复2026-08-06

Thank you for your wonderful review! We're delighted to hear that Laura was able to help you successfully complete your passport application. It's great to know that she was patient, knowledgeable, and took the time to walk you through each step while staying with you until everything was completed and verified. We'll be sure to share your kind words with Laura and recognize her for her outstanding service. Thank you for choosing our services and for taking the time to share your experience!

乔尔反馈

在我们致电完成申请期间,乔尔为我们提供了非常有帮助的分步说明。

Rush My Passport 回复2026-08-04

Hello, Thank you for your review! We're delighted to hear that Joel was very helpful and provided clear step-by-step instructions to assist you in completing your application. Providing knowledgeable guidance and excellent customer support is what we strive for. We'll be sure to share your kind words with Joel and recognize him for his outstanding service. Thank you for choosing our services and for taking the time to share your experience!

艾萨克非常友好和乐于助人

艾萨克非常友好和乐于助人。 他从来没有对我感到沮丧,或者让我觉得我在问一个愚蠢的问题。

Rush My Passport 回复2026-08-04

Thank you for your wonderful review! We're delighted to hear that Isaac was friendly, helpful, and made you feel comfortable throughout the process. Providing patient, respectful, and supportive service is very important to us, and we're glad Isaac was able to answer your questions without making you feel rushed or uncomfortable. We'll be sure to share your kind words with Isaac and recognize him for his outstanding service. Thank you for choosing our services and for taking the time to share your experience!