Terrible service
Terrible service. Nothing was clear. I paid 500 extra dollars for an expedited passport and they said my letter of authorization was not in the package. I signed it and watched the lady at the post office put it in the package. That’s not the worst part though. They told me I could pay more money to over night the letter and I would get my passport 2 to 3 days after my trip. When I told them that wouldn’t work they had no solution. Thank goodness the regular passport agency was very very helpful and I talked to them on the phone 3 times. So I ended up having to drive to Atlanta, get a hotel and go to get a passport myself. Save yourself the trouble and just go to the passport office. These people are crooks and you won’t be out 1000 dollars for a passport.