Bid and won a lien unit that was empty
Bid and won a lien unit. I followed all of what was asked of me. I was given a gate access code and combination lock code. I drove over an hour away to empty unit and the lock code did not work. They were closed and offered no after hours service so I drove home and called the next day, I was told the lock was changed and the unit was now “available” to rent. Luckily I took pictures because they wanted to drive all the way back to verify lock serial number. I gave it to them and gave me a different combination code. I asked if it is now available, wouldn’t it be clean? They responded they had no idea. I drove back and the unit was EMPTIED! If a lock was changed after the photos they shared of the unit for the auction, someone with access had to have taken the stuff, not the delinquent tenant. Be cautious if this company. I got my money back but luckily I took photos and videos to back myself. I was not reimbursed for fuel. They didn’t care.