I ordered the “Happy Birthday Delicious…
I ordered the “Happy Birthday Delicious Fruit Design® with Confetti Berries – Large” and paid about $124 total for what was advertised as a premium, arranged birthday gift. What was delivered looked nothing like that. Instead of a designed fruit arrangement, it was essentially a basic plastic tray of cut fruit, similar to something you’d pick up at a grocery store for $15. It did not match the product description, presentation, or price point. This was meant for a birthday, and by the time it arrived and we realized the issue, the event had already passed and we were unable to get it resolved. We’ve tried contacting the store multiple times by phone (voicemail only), through their website, and through corporate, and have received no response. There has been no attempt to fix or address the issue. We’ve also filed a complaint with the BBB. Very disappointing experience, especially given the cost. I would not recommend ordering from this location. We were repeat customers, and this experience has lost our business. Please contact us—you have our information from multiple messages. Photos below show what was ordered versus what was delivered.