5 Star Customer Service & Product
We had to re-do 2 of our closets unexpectedly. Modular closets did a great job using our unique space to the fullest. The design process was simple and we had everything done in a 20 minute virtual call. Assembly was straight forward, it did take a minute to identify what boxes went together but one I figured that out it was simple. Install was also straightforward. We did purchase a 3rd hand through modular closets and it prevented any fighting - it was so easy to use and I 100% recommend getting that even if you have 2 people installing. My husband commented on how well they not only assembled (I did most of it myself) and how easy it was for him to install. Great quality for the price. We did have two minor issues (due to our unique situation) with the drawer front order not being correct, again not their fault it was just missed and we forgot to order the same drawer pulls. Even though it wasn't fully their fault they were so great and getting replacements out to us quickly. I 100% will order again when we need to do our kids' closets! Customer service can't be beat especially now days.