They will take your money and not give you your product
I placed an order 10 days ago. The estimated delivery timeframe was 2 day delivery. I called chewy and they gave me another delivery date. I emailed them, and gave me another even further delivery date. Every time I call or email the delivery date gets pushed back further and further. The tracking shows “label created” and there isn’t any movement. I keep telling them that the order is just in preship, I’d like to cancel the order and they won’t. I think that I need to submit a fraudulent charge against chewy with my credit card company since every time I contact them the delivery date is pushed further and further without any proof of tracking.