came in for a return
came in for a return. wasn't acknowledged until I was in the store several mins. I went back to look for oak hill pants, several pairs of pants were on the floor. I looked over in the sale area, it was even worse. I've shopped at this DXL location for several years & have never seen the store anywhere near this condition. Ultimately, I returned the item I came in with & left with no replacements, as I had planned. I wasn't going to search the floor for the size I needed. The last time I was in, I actually hung up 5-6 pairs of pants that had fallen on the floor, but today's experience was much worse. Being the only customer in the store & with two employees behind the counter who could clearly see me, I decided not to do their job. I don't know if the store was actually dirty or simply a huge mess, whatever it was, I won't be purchasing clothing off the floor. When I went up to the counter for the return the staff continued their conversation, which was store related. Again, not the customer service that has been the DXL standard for years. There is no way I would recommend this location to anyone without massive changes.