Shipping is a nightmare
Shipping is a nightmare! The logistics partner they use does not use standard practices when giving shipping updates via the tracking number. So, no idea when a regulated shipped item needing signature will be delivered. Customer service is anything but customer oriented when asking for help with getting the information about the expected delivery date from the carrier. When pressed, they sent a link to the tracking information that lists nothing but carrier exception and no information that can be translated to anything other than an active hostage situation with a package that may or may not be delivered anytime between now and the end of the world. Stuck in shipping status for 11 days now.