I rarely write reviews like this
I rarely write reviews like this, but I feel other small business owners need to hear my experience. I was persuaded by Yelp’s advertising representatives with promises that paid ads would bring a significant increase in real customer orders. I was told the visibility would translate directly into business growth. Instead, what I received was a flood of spam phone calls, inquiries that were not legitimate customers, and absolutely no meaningful increase in actual orders. On top of that, my page began receiving unfair ratings from people who were never my customers. Despite raising concerns, there was little to no support in addressing these questionable reviews. As a small business owner, your reputation is everything, and watching it be impacted without proper recourse is incredibly frustrating. Meanwhile, the advertising charges continued to accumulate, leaving me with a large balance and no return on investment. I feel misled by the sales promises and unsupported when issues arose. This experience has not only been costly financially but damaging to my business reputation. I strongly encourage other small business owners to proceed with extreme caution before committing to Yelp advertising.