Do NOT buy from NikolaToy
Do NOT buy from NikolaToy! I purchased an item from them, and after just 4 months of normal use, the internal charging component completely broke loose and began rattling inside the device housing. When I contacted customer support for a replacement, they tried to claim my warranty had expired and demanded an extra $20 shipping fee to send a replacement unit. When I pointed out that under Australian Consumer Law, they are legally required to fix or replace a product that fails this quickly, they completely ignored the law and just sent a generic link to their refund policy webpage to stall me. This is a scam operation that deliberately rips off international buyers. They count on you giving up so they can keep your money. I have officially lodged a chargeback dispute with my bank to force a financial reversal, and I am reporting their misleading business conduct to the ACCC and Fair Trading. Buyer beware save your money and shop elsewhere!