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David Grant-Wilkie

英国

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ELEGOO

Let down by delivery.

On the whole the ordering process was good, but was let down by the delivery. The notification of the delivery date came on the morning of the delivery and I did not see it in time. The tracking then stated that the parcel was delivered and awaiting collection at the delivery point. Unfortunately, there was no indication of where the collection point was nor who the courier was. I could not find a contact telephone number for Elegoo so I submitted an enquiry form. This was acknowledged and a promise to investigate made but I have yet to receive any further information. In the meantime I went round all the possible collection points I knew and found the consignment at the local Post Office. Fortunately they let me collect it without any paperwork other then my ID.

2026-05-06已认证