Poor service
Refused to pay out on only 2 gadgets that were stored on a boat in storage beneath our feet as they ‘could have been damaged by staff’. They were flooded with water therefore making it irrelevant who handled the items. Apparently it would have been less risky to have our electrical items not locked away in storage and instead out on the open deck of a boat that was being battered with waves. Staff rude and unhelpful. This was after paying for premium cover so I dread to think how your claims are viewed under the basic coverage.