If I could give zero stars, I would
If I could give zero stars, I would. Ordered some shoes for my son for school in 2 different sizes. Read that we paid for returns, which was fine. Didn't realise that the returns were to Germany! It took many emails back and forth to finally get the postal address for returning, they kept trying to get me to keep the shoes and sell them on myself. I finally get the address to arrange the return, and they tell me I must use Fedex. Got a quote for £167! The 2 pairs of shoes only cost me £70 in total so I won't be using Fedex to return them. I've since emailed to ask if I can use a different postal service and they have blocked me from emailing them. Wish I had read the reviews before I ordered. Never order from them!