Amazing customer service and a great product
Earlier last month I made a purchase from Rejuvia and I was really excited to get the product Midnight Bliss, the oral sleep spray, to help me get to sleep faster. I have had sleep troubles since I was a child. When the package arrived about ten days ago, it came with no product inside it at all. The back of the envelope had been slit open and all of the product was gone. I contacted the post office and they did not have any product that had been lost or misplaced on their end. They reviewed the carrier's history and they did not think it was the carrier's issue. They recommended that I contact the company and also file a lost merchandise claim. I reached out to Rejuvia the day that I got the empty package. Not only did they reply promptly but they reordered my entire order for me AT NO COST to me. It was over an $100 order that I had placed. That is a lot of money and I was so impressed that they ordered it for me with no charge to replace the missing items. When the new items came about 10 days later, the new items came in a very secure shipping box. I have been able to try the product for the last week and have given a cartridge to my son who has trouble staying asleep. So far I have really liked it and it does not knock me out like the half of sleeping pill I take occasionally. When I take the sleeping pill I wake up feeling drugged and run over in the morning. When I have used the spray, I fall asleep pretty quickly and I wake up feeling fine. I am so impressed with this small company! So color me impressed with the customer service for this product and also for the product itself. Really impressed with how they handle this because I've been so excited to try the product.