Update #3: Still No Refund After Return Was Delivered
Update to my last two posts. I saw some recent posts from customers who also had terrible experiences. I hope my latest update serves as additional warning to folks to not spend your hard earned money on Mayraki. Their actions show a complete disregard for the customer's time and money. Chain of events: April 9: Order placed with Mayraki. Before shipment: Multiple requests to cancel the order due to lack of shipment updates. Despite cancellation requests: Merchant shipped the order anyway. After receipt: You followed the merchant's return instructions and paid return shipping out of pocket. May 22: Tracking confirms Mayraki received the returned merchandise. May 22–present: Multiple follow-ups requesting a refund; only one response that refund was allegedly going to be escalated. And that my "satisfaction is our priority." Current status as of 6/18: No refund issued. Avoid getting trapped in their endless cycle of delays and canned responses. Keep your hard earned money and only purchase from trusted companies that have good customer service.