My review on Experience & Shipping with a Pro tip
I was hesitant to start this process because, like most people, I didn't exactly look forward to putting together a last will and testament. I already had my wishes drafted in a Word document, but I wanted to make everything legally official. The customer service representatives were incredibly helpful and always available to answer my questions. Even when I ran into a major headache with FedEx, the team was right there with me. (FedEx is why I didn’t give this 5 stars) My only gripe actually had nothing to do with Trust & Will itself. FedEx struggled to deliver the documents to my condo in the city. Trust & Will was extremely responsive, even reshipping the package. When that didn’t work, Trust & Will resolved the issue on their side. If you need to finalize your documents, check with your local financial institutions! My credit union notarized my documents and provided two witnesses on hand for free. Many banks offer this service to their members, you can often just walk in and get it done. I definitely recommend this service to anyone who has been on the fence about tackling this task. A huge thank you to Ashley, Grace, and Taylor for being so supportive; y'all definitely made this a less stressful experience!