Flowers eventually delivered
I placed two orders to be delivered on different days to my two daughters in different cities. One was delivered on time. When the other hadn't been delivered on the day requested, I called Teleflora. Teleflora immediately refunded 25% of my cost and also gave me a 25% discount on future orders. Two days after the requested delivery date the flowers I ordered were delivered to someone else, the ones that were delivered were not the flowers I ordered, and the enclosed card was for someone else! Fortunately it was caught and the driver promised to return with the correct flowers and card. Eventually both my daughters received the flowers I had ordered for them.