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nyc_hk_review

美国

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Teleflora

Should've just bought the dead CVS Flowers Instead

DO NOT BUY - WILL NOT SEND ACTUAL ARRANGEMENT YOU PURCHASE For Mother's Day I could not attend in person, so opted to send flowers instead. I upgraded the arrangement 'Premium' and paid $196 ensure it would look nice. To my horror when I get a text that they delivered, I see a drug store flower arrangement with some partially dead flowers that look nothing like what I paid for. In calling Teleflora to either rectify this or get a refund for these junk flowers - I was offered a '25 % refund '. I escalated to the manager immediately, as the flowers sent weren't even worth the value of the refund. The manager ended up doing a full refund with a 50% off next order but after seeing what was delivered, i could not trust that they would send anything of quailty next time. Absolutely absurd and terrible mothers day experience.

2026-05-11有帮助 1