Happy Mother's Day...not!
I placed an order, through Teleflora, for a small arrangement (12 x 12) for $59.99 US. Teleflora was supposed to give me a discount which equated to me paying the same in Canadian dollars. I ordered and specified I would be picking up the next day at the end of day at a local florist. Little did I know, a cancellation of said order was sent to my junk mail the following morning. I arrived the next day to find that despite looking around for 15 minutes, no one could find my order. Eventually a lady came out to explain, with documentation, that they had rejected the order on the basis that they weren't making enough money. According to the paperwork, Teleflora was eating the cost of the discount and they would be making the original listed price, but they wanted $59 more dollars (not sure if US or Can.) I was flabbergasted by the ordeal and the fact that any company or network operated in such a way. Teleflora was apparently advertising arrangements at prices that no florist would honour. I left completely disheartened that what was supposed to be a lovely surprise a couple days before Mother's Day, turned into such a disappointment. This experience really drove home how expensive fresh cut flowers are now, despite being advertised for a reasonable price on Teleflora and other websites. Hardly worth it if you consider that they only last a week, or two, if you're lucky. So be warned that if you order through the Teleflora network, you just might not get your flowers and they get to hold onto your money for ten days for no reason whatsoever. This is an aggravation no one needs. I eventually received a refund, but not in full, which added insult to injury. I had ordered through them on prior occasions with no issues, but not recently, and never again. In response to Teleflora reply: A refund in full was not given and I have the statement to prove it. It was a small amount, but it should have all been returned to me. The $44.76 was in US dollars, yet I paid nearly $63 Canadian, which doesn't calculate by the way. Was there a hidden fee? I wrote the review because it was more meaningful to me that I make a commentary on your business practices than get the $3 back.