After contacting Trot Pets multiple…
After contacting Trot Pets multiple times through email and their website the only ways they allow customers to contact them and sending pictures of my entire damaged order, I am extremely disappointed with their customer service. I never received a response back. It has been over a week with absolutely no communication, and the damaged box is still sitting on my kitchen table.(which is now going out with the trash tomorrow) Do not waste your money or your time ordering from this company. Save yourself the frustration and choose a more reliable brand that actually responds to its customers and cares !