Excellent
Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machine is what I was expected and it is a high quality. Frankly, at the begining I was skeptical about the machine, it it would be shipped, if it would work and be as advertised....but I am very happy how everything went, and especially that I have already started my Loosing Weight and body toning program.