My experience with Elegoo has been…
My experience with Elegoo has been terrible thus far. I ordered a printer from Elegoo and paid for UPS shipping. The printer was sent via USPS and took forever to receive which is already bad enough however, upon receiving the package I discovered that they sent me the wrong printer; one of lesser value. I filed numerous customer support tickets only to be met with automated replies stating that Elegoo is on holiday. Over the coarse of this ordeal, I have received 3 different holiday emails, almost as if these people barely work at all. Finally getting in touch with a human, they are still working on getting me what I paid for. Responses have been few and late replies have been expected. It's been 2 months now. They have acknowledged the error, and have offered me a replacement and one free bottle of resin....I sent them a copy of the shipping and tracking number for the returned printer, and have yet to receive anything in regards to when my new printer will be shipped. This has been a terrible experience and I will never do business with these people again and I would suggest if you are looking for a printer, you source that from another company.