Nothing but positive experiences
I wanted to share my positive experience because I almost went with a lower offer and didn’t use Driveway due to the number of 1 star reviews on this site. However Carmax doesn’t pick up where I live and Carvana was offering $3200 lower than Driveway so I just decided to try it and I’m so glad I did! The whole process was quick and flawless. Customer service was so attentive and helpful, and frequently checked in via texts to keep me updated. I received the paperwork within two days of submitting the virtual inspection photos and had two days to mail it back. I sent it back on a Friday, so it did take a few days for the third party transport company to get ahold of me, but they called by the following Wednesday and picked the car up at my house on Thursday. I had the money in my bank account within 24 hours of pickup. Absolutely no complaints and have already recommended Driveway to my friends and coworkers!