Purchased a grill
Purchased a grill. It arrived in a VERY damaged box, falling apart. I called BBQGuys for a full return and refund. They told me that I had to open it and check for damage or I would have to pay for the return. They wanted pictures and then their return department would decide if they would authorize a return. Unacceptable considering how damaged the box was, I would never get it back in the box.