Very disappointing experience.
I was contacted by email and told they couldn’t deliver on my original date, and I wasn’t really given an option to cancel—just to pick another day. I adjusted and selected a new delivery date. Then on that new date, they canceled the order entirely, saying they couldn’t fulfill it. This is frustrating and unreliable. If you can’t deliver, don’t push customers to reschedule and then still cancel at the last minute. It caused me to miss an important occasion. A refund was issued, but even that takes 2–10 business days. Overall, not a reliable service—I wouldn’t use Teleflora again.