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Bob Mason

美国

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Fanatics

Stole my money

Stole my money, ordered a present for my parents 50 wedding anniversary 3 weeks before the event. The day it was supposed to deliver I received an email apologizing for the inconvenience but my order has not processed. It said “it will ship in 5 days” when I placed the order. Customer service is a joke had to ask an Ai bot 4 times to speak to a human before it would transfer. What a waste of time. They apologized for the inconvenience again and ask what they could do to help. I said to fulfill my order I place and deliver in four days so I could have for the party. The best he could do is a week after the party, a month after I placed the order. Wow what customer service.

2026-05-19有帮助 1