Issue with the CS Name "Nabila"
Having issue with the Customer Service name "Nabila". My issue start from 13 April 2026 and report on 27 April 2026. No action was taken even call down few times. On 11 May 2026, Requested a manager call back and stated that it will be done within 48 hours but also no action done. Lazada claim the issue was resolved on 15 May 2026 but never refund back the missing LazCash. So I re-open the case and they claim that is due to the Lazada T&C and close in again on 18 May 2026. Today 19 May 2026, The Customer Service Agent "Nabila" call me. I told her that I have total 3 accounts facing the same issue in my family, the next word come from her mouth is "DO YOU KNOW YOU CANNOT HAVE MORE THAN 1 ACCOUNT". I also ask to have a Manager call back and she claim cannot be because She is a "SENIOR AGENT". What the Fish is this.