Predatory
Predatory. After endless upsells, they automatically enroll you in trademark monitoring with 2 days notice that cost $600 a year. Laborious process without geniune support. Just bite the bullet and hire a lawyer. I certainly will next time! EDIT: They said I enrolled in trademark monitoring, but if that’s the case, it’s very hard not to select that option. Then they send you a two-day notice to unenroll. A phone call or live chat is required to cancel; there’s no easy way to take care of it through the platform. I've been in technology and product building for 20 years. It's very clear that this process is predatory and made to take advantage of their customers.