Overcharge & Refund Issue
Bought a Toyota car at dealership with the Autopayplus. I did not know Autopayplus was a third party. When I received my car title, I thought great I am done. Nope. Autopayplus continued to withdrawal money four more times until I called them to stop. Since Autopayplus was a third party they did not know to stop withdrawing my money. When I saw a recent pending Auyopayplus activity on my bank account, I called the bank fraud department to stop the process. The recent charge was reversed and then I was patiently waiting for my other refund of overpayment. $203.36 was the withdrawal, I received a check of $175.91. Autopayplus representative plainly said when I called as fraud, my bank placed a fee on them. Autopayplus then passed that fee on to me by deducting from my refund. Gross. The representative had no sympathy did not even say I’m sorry. I guess he didn’t care as I wasn’t a customer anymore. Or maybe cause it’s not his money that is disappearing. Simply don’t use Autopayplus, just pay directly to Toyota and save yourself money and hassle.