Way to much instruction.
Way to much instruction. Lymow Support (After-sale) Fri, May 22, 4:20 AM (1 day ago) to me Thank you for reaching out, and I’m sorry to hear that your RTK is having issues. Based on what you’ve described, could you please help us with the following steps so we can identify the root cause? Check if the RTK module is receiving power properly When you notice signal deviation, please remove the rubber plug on the RTK module and check whether the indicator light is on. If the light is off, there may be a power issue. In this case, please try using another power source (for example, if you're using an independent power supply, switch to the charging station’s power). Check RTK signal values in the app Based on the RTK diagnostic screenshot you provided earlier, it seems the module is still in the initial stage, so the data may not be accurate. Please restart the mower and update to the latest firmware version. Then provide another screenshot of the RTK diagnostic interface. Also, please check the RTK signal value in the Lymow app. The normal range is 0.01–0.05 mm — please let us know what value you are seeing. Update to the latest version Make sure your device is running the latest firmware version before further testing. Upload logs via the Lymow app If the steps above do not resolve the issue, please reproduce the problem while ensuring a stable network connection, then upload the operation logs through the Lymow app. Thank you for your cooperation and patience. We’ll do our best to get this resolved for you. This email is a service from Lymow Tech. Delivered by Zendesk
