A few months back my transmission went…
A few months back my transmission went out had to get my vehicle towed to the closest dealership to my house I had to pay for the tow out of pocket, next day I met the supervisor from the service department at the dealership he started my claim, got home 4 hours later get a call from the supervisor from the dealership I was warned that Alpha warranties was only going to cover the cost of a used transmission or they would only cover $5,000 of a new transmission I called Alpha Warranties and they confirmed what the supervisor had told me, I called the supervisor back and said I don't want a used transmission seeings how these are CVT transmissions, he agreed I had to pay $2600 out of pocket which was not a quick process and it took me about a month to get my vehicle back. 3 weeks ago my turbo went out well a part in the turbo, I didn't know at the time it was the (waste gate). Called the supervisor at the dealership he said the turbo should be under warranty I agreed I was told the turbo was before I financed the vehicle, set up an appointment go and drop off the vehicle I chose to get a rental through hertz from the Uber rental program so I can keep making money vs last time sitting around pulling my hair out. Got a call from the supervisor at the dealership 2nd day was told there is a problem with my warranty company he said that only LUBRICATED PARTS ARE COVERED UNDER WARRANTY!!!!!!! (Waste Gates) Are a non-lubricated part, well I do not have a dino at home to communicate with my car after changing certain parts and well I had a rental so I told the supervisor yea go ahead and do the work, called Alpha they said in the Bi laws under section blah blah flipping blah the part is not lubricated and they are not going to cover the dam cost I chewed them out trying to get them to change there minds which was dum and a waste of a phone call. Now hertz screwed me over, so no more rental, no more cash flow, I've been a Uber driver for 6 wonderful years and now I have to get a 9-5 and save up another $2400 in order to get my dam car back. Alpha Warranties is the worst flipping Warranty company I have ever dealt with and I think anyone who has left them a complemented 5 * review is lying or AI created reviews. If I had the money I would sue this company at the same time if I had money I would not have been waiting for my car to get out of dealership jail.