I’ve been a subscriber for 4+ years now…
I’ve been a subscriber for 4+ years now (that sounds about right) and I’ve always had great things to say about Scentbox. I still find myself recommending it to friends and people I meet all the time. Just this month I realized I’d been charged for two months without receiving anything in the mail. This was odd because Scentbox has been so consistent, my monthly scent has always arrived. I reached out to Scentbox Customer Service, and they were incredibly easy to communicate with. They responded quickly and resolved the issue as fast as they could. When they told me when to expect both my regular shipment and the missed one, they were spot on. That really stood out to me because, lately, my customer service experiences in general have been pretty disappointing. Dead serious…Scentbox gave me hope again.