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Aadya Singh

印度

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Flights Mojo

Horrific refund experience with FlightsMojo

Horrific experience with FlightsMojo (Niamy Interactive) & SpiceJet (PNR: ZG2T4D). Original May 1st flight SG121 was cancelled. Without my consent, FlightsMojo rebooked me for May 2nd. They masked this by sending a misleading confirmation email at 1:09 AM—just 3 hours before departure—claiming the flight was still for May 1st. I immediately rejected the unauthorized date change and requested a refund. It has been weeks, and FlightsMojo support completely ghosts emails while copy-pasting standard "awaiting airline response" templates on WhatsApp. Holding a passenger's money after an involuntary change violates DGCA CAR Section 3 rules (14-day mandatory refund window). Avoid this highly unethical agency.

2026-05-25