Be Careful
Didn't use it at all, just subscribed to access some papers but didn't find them so tried to unsubscribe but their site is extremely laggy which probably why it didn't register me doing that. sent them mails and asked to cancel it but they're ignoring.. After a few days when I received the payment they said that they have "strict rules" so they won't refund me even though I didn't use their platform at all. BE CAREFUL when using their platform they're only worried about your money and not your experience with them. I'd suggest to find other platforms that can actually help you with stuff, and not just take your money and ignore you. Your response is completely false and proves your team doesn't even look at user accounts. I never requested a refund for "prior months." I was charged exactly ONCE a few days ago, and I canceled the subscription MYSELF within minutes. Now you are publicly fabricating a story about past months to save face. I have time-stamped proof of my immediate cancellation and zero usage, which is currently being handled by my credit card company as a chargeback for services not rendered. Complete lie, I hope people will see it before putting their credit cards in your website. BE CAREFUL ONCE AGAIN.