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Kevin DeLorme

美国

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Travelpro® USA

Shady fulfillment practices

Travelpro has some shady business practices. I recently ordered a final sale platinum elite carry on. I ordered this on a Friday, and the shipping info said I would receive it the following Wednesday. After receiving a confirmation email and several other automated messages about my shipment being processed, I received an email that my order was cancelled due to lack of stock, one day before I was supposed to receive my order. Now I am scrambling to find a new bag before a trip next week and all travelpro offered is a small discount code, which gets their bags nowhere near the price of the one I originally ordered. Frustrating experience and poor business.

2026-05-26