Long waiting process
Long waiting process, along the way there were some lapses in work regarding providing precise and concrete informations. Instead I was offered general, corporative evasive reponses when I was firstly falsely informed on the official site that the compensation is credited to my account. Then I've had to restart whole proces again. Had to force concrete answers out of employees which eventually lead to weakening of the trust. At the end I've received my compensation which was estimed 400e per passenger in USD and when converted to EUR it lost some of it's value. In the future if need be, I would not cooperate with Compensair again. For the sole reason, if you are represeting me and my case you are obliged to share informations/conformations regarding my case especially if I was mistakenly informed prior. Hope my review would at least contribute to developing transparency policy between service provider and clients.