RORotimatic★★★★★
Bad customer service and useless product
I ordered rotimatic and didnt receive any due to the rotimatic customer support not respond properly to UPS service center to release from the international cargo area, so I asked them to return my money since 3 months and no response from them but when I file to credit card claim then they contacted back to me ask to cancel so that they can refund. As I understand its again kind of cheating so I didnt cancel that but they updated same to credit card company and mentioned that they will return the money. Instead of return the money they sent a refurbished failed model and mention that if I didnt like they will provide return label and asked to use for a month. But I actually contacted them in 3 days to provide return label because of their customer response is too bad and it is refurbished or used one. They said they will send RL . But its now more than 15 days and mention that thier system has some issues with generating RL and no response after that. I am sending emails daily but no response , its too worst response and even the machine also too bad and not recommend to any one. They will never return and you will not get your money
2026-06-21有帮助 1
RORotimatic★★★★★
Too worst customer support and no response
I ordered rotimatic and didnt receive any due to the rotimatic customer support not respond properly to UPS service center to release from the international cargo area, so I asked them to return my money since 3 months and no response from them but when I file to credit card claim then they contacted back to me ask to cancel so that they can refund. As I understand its again kind of cheating so I didnt cancel that but they updated same to credit card company and mentioned that they will return the money. Instead of return the money they sent a refurbished failed model and mention that if I didnt like they will provide return label and asked to use for a month. But I actually contacted them in 3 days to provide return label because of their customer response is too bad and it is refurbished or used one. They said they will send RL . But its now more than 15 days and mention that thier system has some issues with generating RL and no response after that. I am sending emails daily but no response , its too worst response and even the machine also too bad and not recommend to any one. They will never return and you will not get your money
2026-05-28
