I had an extremely disappointing…
I had an extremely disappointing experience with Musician’s Friend and UPS. My package was misdelivered by UPS to an “AMAZON Dock” location instead of my address. The UPS driver later acknowledged the delivery error and stated that the person who received the package refused to return it. Despite the Proof of Delivery clearly showing that the shipment was delivered to the wrong location, I was ultimately told by Musician’s Friend that the issue was no longer their responsibility and that I would need to pursue UPS myself. I never received the item or a proper resolution after multiple follow-ups. Very frustrating experience, especially for an expensive instrument purchase.