CORRUPTION ONLINE
I have played many MMORPGs over the years and this company is by far the worst when it comes to customer support, transparency, accountability and community management. But is the best when it comes to corruption. The customer support is extremely poor, with generic, inconsistent, dismissive and negligent responses. Abuse of power, questionable bans and penalties, lack of evidence, inaccurate investigations, inconsistent rule enforcement, and zero transparency or accountability. They decide what information should and should not be exposed. Very aggressive monetization tactics in every game they manage. Essential progression items are heavily locked behind overpriced cash shop mechanics. Cherry on the pie their internal scripts to manipulate and fake sales. Server instability, crashes, sendlog errors and countless technical problems that negatively affect gameplay. The community management is equally disappointing. Unresponsive and disconnected from the player base. Players who express criticism about the game or management are muted or banned instead of being heard. Feel free to visit the official Aion EU Discord and see the situation for yourselves. Questionable business practices, lawsuits, gambling-like monetization systems and growing community calls for consumer protection investigations and gaming watchdog involvement. Just search this company online, the complaints are everywhere. They are lying for everything! Run away from corruption!