Booked service is uncertain.
If you plan to travel safely without any hassle, considering other booking platform will be great option. From my recent experience, Redbus confirmed that don’t have a policy to handle if a bus is cancelled or operator not serviced fulfilling customers booking. It clearly clarified they are completely be away from any travel issues. They typically act as a commission agent and stay safe without handling customers issue. Consequently, preferring some responsible service providers would be ideal choice.