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נטלי גנרלוב

美国

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Roborock

$1,600 robot became unusable after 2.5 years

I purchased a Roborock S8 Pro Ultra for about $1,600. After the warranty expired, recurring mopping and vacuuming problems began. The robot was sent for repair 7–8 times, with each repair taking over a month. The day after one repair, I reported that the same problem had already returned. Eventually, the robot was returned unrepaired because spare parts were unavailable. After only 2.5 years, I am left with a $1,600 robot that cannot be used.

2026-06-02