You can’t be able to talk directly to supervisors when you need it
I try to have a phone call over seas but every time I try there was no any connection and every time I notice they deduct almost around 30 cents and last time I did not check how much they deducted with no any success phone call, so I decided to call customer service and ask to refund my credit use. Since I had almost $5.23 they offer me 4.60. When I ask to transfer me to your supervisor he denies and for second time I called and another lady answered ask her to get manager involved she refused my request also. I don’t buy and high value credit phone call from this company since you can’t talk to any manager when you need them.